arisan Casino & Sportsbook Service Notice

When someone opens an arisan account and deposits through GoPay or e-wallet, they take on responsibility for verifying that their jurisdiction permits access to our platform. We at arisan operate only in supported territories and require all users to confirm their legal eligibility before they can wager.

This notice sets out the jurisdictional boundaries of our service, your obligations as a user, and how we manage access. We do not offer our services in jurisdictions where online wagering is prohibited by local law. Users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

Our commitment is transparency about where arisan operates and clear communication about user accountability.

Service Availability and Jurisdictional Scope

Where We Operate and Where We Do Not

We at arisan provide live-dealer tables, sportsbook betting, slot games, and esports markets in supported jurisdictions only. Our service is available in parts of Indonesia and other regions where local law explicitly permits online gaming operations. We do not operate in jurisdictions where online wagering is prohibited, restricted, or subject to exclusive government licensing that we do not hold.

The specific list of supported jurisdictions is maintained by our compliance team and updated as laws change. If you are uncertain whether arisan is available in your location, contact our support team before registering. We reserve the right to restrict or suspend access from any jurisdiction where we determine that continued operation would violate local law.

Account Eligibility and User Declarations

When you register on arisan, you declare that you are of legal age in your jurisdiction, that you are not prohibited by local law from accessing online gaming platforms, and that you reside in or are accessing from a supported territory. False declarations violate our terms and may result in account suspension and forfeiture of your balance.

We conduct verification checks during account opening and at intervals throughout your membership. If we discover that you are accessing arisan from a prohibited jurisdiction or are ineligible to use our service, we will suspend your account and initiate withdrawal of your balance to your original deposit method.

Our arisan Compliance Obligations

We at arisan comply with anti-money-laundering (AML) regulations, know-your-customer (KYC) requirements, and sanctions screening in every jurisdiction where we operate. All users must complete identity verification before their first withdrawal. We screen user names and transaction patterns against sanctions lists and fraud databases.

If we identify suspicious activity, we may freeze your account pending investigation. Investigations may take several business days. We cooperate with law enforcement and regulatory authorities when required by law. Your balance remains in your account during investigation, but you cannot deposit, wager, or withdraw until the investigation concludes.

arisan exists within a legal framework. Our responsibility is to operate transparently within that framework and to respect the laws of the jurisdictions we serve.

Your Rights and Our Limitations

What arisan Does Not Guarantee

We at arisan do not guarantee availability of our service at all times. Our platform may experience maintenance windows, technical failures, or service interruptions. We do not compensate users for downtime or lost wagering opportunities during outages, except where local law requires it.

We also do not guarantee that all payment methods will remain available indefinitely. Payment providers may withdraw support for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet) without notice. When a payment method becomes unavailable, we work with alternative providers to ensure you can still deposit and withdraw.

Account Suspension and Termination

We reserve the right to suspend or terminate your arisan account if you violate our terms, breach local law, or engage in fraud or abuse. Grounds for suspension include: using multiple accounts to exploit bonuses, placing wagers on accounts you do not own, using stolen payment methods, or engaging in market manipulation.

When we suspend an account, your balance is frozen. If the suspension is temporary and investigative in nature, your balance may be restored once the investigation concludes. If the suspension is permanent, we initiate withdrawal of your balance to your original deposit method, subject to any legal holds or regulatory requirements.

Limitation of Liability

arisan is provided on an as-is basis. We do not warrant that our platform is error-free, secure, or suitable for your purposes. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of arisan—including lost wagers, missed opportunities, or data loss.

Our maximum liability to you is the balance in your arisan account at the time of claim. This limitation applies even if we have been advised of the possibility of such damages.

Dispute Resolution and Contact

If you have a complaint or dispute with arisan, contact our support team through the app, live chat, or email. Our team responds within standard business hours, typically one business day. If you are dissatisfied with our response, you may escalate to our compliance team.

For legal inquiries, formal complaints, or requests for documentation, reach out to our legal team through the contact information in our footer. We maintain detailed records of all transactions and disputes for audit and regulatory purposes.

Data Protection and Privacy

Your personal information and account data are protected under our privacy policy. We store your data securely and do not share it with third parties except as necessary for payment processing, fraud detection, and legal compliance. For full details on how we collect, use, and protect your data, refer to our privacy policy.

We at arisan are committed to fair, transparent, and lawful operation within the jurisdictions we serve. If you have questions about your eligibility, our service area, or our compliance practices, contact our team. Our services are available only where local law permits.